Trinity Inspection Services is a subsidiary of Trinity Energy Group.

Find Answers to Common Questions in Our FAQs

Trinity Inspection Services believes in educating our customers and wants you to have all the information you need to make wise decisions. With that in mind, we’ve compiled the following FAQs for your benefit. If you have questions, please feel free to call or submit our contact form . Select from the list below to learn more:

Home Energy Evaluations FAQ

Q: What is a home energy evaluation?

A: A home energy evaluation is a very detailed analysis of your home’s energy use ( in relation to space heating). The home energy evaluation is conducted by one of our energy advisors registered with Natural Resources Canada and is performed before any retrofit work is initiated. The goal is to see what your home’s current energy efficiency is and – once the work (if any) is completed – to show you how the upgrades have improved your energy efficiency and EnerGuide score.

Q: How much does a home energy evaluation cost?

A: The cost may vary based on location in the province. For electrically heated homes, you pay $99 + tax and Efficiency Nova Scotia pays the rest.

Q: What does a home energy evaluation entail and how long does it take?

A: An home energy evaluation generally takes between 1 to 3 hours and takes into account your home’s building envelope, windows, doors, insulation, heating systems, air infiltration, etc. This specific data is entered into a sophisticated software program which generates an analysis report of your home’s performance as well as EnerGuide scores for pre-retrofit and the post-retrofit.

Q: Are there any rebates available for homeowners?

A: There are a number of rebates available for electrically heated homes through Efficiency Nova Scotia for eligible homeowners. Call us at 1-877-955-4333 ext 209 or go to the Efficiency Nova Scotia website for up-to-date rebate amounts.

Q: Why should I have an home energy evaluation performed on my home?

A: Having an home energy evaluation performed on your home is an excellent way to see how your home is performing in terms of heat loss and air infiltration. Our energy advisor will propose energy saving measures (if any) to help you save energy as well as money. Ultimately, we can improve the overall comfort and resale value of your home.

Free Product Installation Service FAQ

Q: What’s involved in this service?

A: A trained installer will come to your home and, at no cost, install the following products where appropriate:

  • LED lights
  • Hot water heater insulation
  • Heating
  • Hot water pipe insulation
  • Low-flow shower heads
  • Faucet aerators
  • LED night lights

There is absolutely no cost for the upgrades or their installation.

Q: Is the service REALLY free? Who pays for it?

A: Yes! There is absolutely no cost to the homeowner to participate in this service. Efficiency Nova Scotia is an independent, non-profit organization committed to helping Nova Scotians reduce their energy consumption and improve their energy efficiency. Each Nova Scotian pays a small percentage toward the services provided by Efficiency Nova Scotia. When you use less energy, less is contributed toward this amount.

Q: I don’t want to part with my old shower head. Can I keep it after you replace it with a new, low-flow shower head?

A: The service is an exchange of inefficient items with those that are energy-efficient. The intent is to remove old, energy-wasting products to decrease power consumption in our province. Therefore, any light bulbs and shower heads that are replaced must be removed from the home by our crew. If you would prefer to keep a certain item, that is completely fine but we will not be able to provide you with its efficient version.

Q: How long does the appointment last?

A: Typically, the product installation appointment takes no longer than an hour, unless you have a very large home.

Q: I rent. Am I allowed to participate?

A: Yes. The service is open to both homeowners and tenants. However, any tenants that wish to have the upgrades installed must have their landlord sign an agreement which states that we are authorized to install the above-mentioned products. You can find a PDF copy of the agreement here: Landlord Agreement

Q: Which areas do you cover?

A: The product installation service is available province wide. However, Trinity Inspection Services is contracted by Efficiency Nova Scotia to conduct installs in the following counties:

  • Antigonish
  • Colchester
  • Cumberland
  • Guysborough
  • Pictou
  • Annapolis
  • Digby
  • Yarmouth
  • Shelburne
  • Queens
Q: I am concerned with having strangers in my home. How does your company ensure my safety?

A: All Trinity Inspection Services Employees are subject to a thorough security screening and background check. As well, our employees wear Efficiency Nova Scotia shirts and each has an identification badge. At any point during the visit, you may call the phone number on the badge to verify the employee’s identity as being affiliated with Efficiency Nova Scotia.

Q: How do I book an appointment?

A: To book your appointment, call us at 1-855-695-3010. You can also use our online booking form and we will contact you in a timely manner. Our appointments typically run Monday to Friday, 8 a.m. to 4 p.m.

Small Business Energy Audit FAQ

Q: What is a small business energy audit?

A: An energy audit is the first step in understanding how energy is being used in your business. Acting on the information provided can help reduce operating costs and increase profits. It involves an onsite walk-through of the facility, notes and pictures are take. The information is compiled to identify potential energy efficient upgrades and their corresponding Efficiency Nova Scotia incentives.

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Q: How much does a small business energy audit cost?

A: A CEA costs between $500 and $15,000, depending on the size and scope of the audit.

Q: What does a small business energy audit entail and how long does it take?

A: Generally, a CEA takes approximately 1 to 4 hours depending on the size of your building. The audit takes into account various building systems and components, including:

  • Building envelope
  • Windows and doors
  • Air infiltration
  • Power consumption
  • Heating and cooling systems
  • Lighting
  • Water conservation
  • Occupancy
  • Daily operations

The data is then gathered and entered into specialized analysis software to produce a base case scenario. Specific energy-saving measures are then applied within the software to determine what the best energy measures would be and how they would perform. We also include a payback schedule for any investments that might be made.

Q: Are there any rebates available for businesses?

A: Call us at 902-396-4333 or go to the Efficiency Nova Scotia website for up-to-date rebates that are available for eligible businesses.

Q: Why should I have a small business energy audit done?

A: A small business energy audit identifies and pinpoints wasteful power consumption and/or heat loss. Energy-saving measures are then recommended which could potentially reduce greenhouse gases as well as improving the overall comfort level inside the building. Of course, your bottom line will also be impacted as the results of the audit can help reduce the operating costs of your business.